Your privacy, both personal and business, is important to us. That is why we are committed to the latest industry standards and have developed this policy.
Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with products and services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.
When you leave comments on our web site, we collect the data shown in the comments form and also your IP address and browser user agent string to help spam detection. Your comment and its metadata are retained indefinitely. This is so we may recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
We advise avoiding uploading images to our web site with embedded location data (EXIF GPS) included. Otherwise, visitors to our web site can download your image and extract any location data from the uploaded image.
If you register on our web site, we also store the personal information you provide in your user profile. All users can view, edit, or delete their personal information at any time (except they cannot change their username). Our web site administrators are also able to view and edit that information.
Data Collected via Technology
Our web host’s server collects information through technology in log files to make our web site more useful for visitors. This information assists us to design and arrange our web pages in a most user-friendly manner and to continually improve our site to better meet the needs of our customers, prospective customers, and visitors.
The data collected in our web host server’s log files include your computer’s IP (Internet Protocol) address, browser type, referring/exit web pages and computer operating system type. This information does not identify you personally. We use this data from time to time to compile aggregate statistics, monitor trends and track site usage. We also use the information to make sure our technology is compatible with that of our visitors. We are then better able to offer content, products and services that match our visitor’s needs.
Data Collected by Third Parties
We also use third-party providers (such as WordPress, Jetpack and Google Analytics) to analyze visitor behavior on our web pages and in our online shop. All such data collected is anonymized and so does not identify visitors’ personal information.
We provide social media sharing buttons that may access your personal data via third party APIs when you are logged in to your social media account(s). Third party social media sites have their own privacy policies. Refer to the privacy policies of these sites.
Use of Information
Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure.
We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services.
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems.
In addition, our employees, contractors and associates are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Access to Information
We will endeavour to take all reasonable steps to keep secure any information that we hold about you and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
In addition, our employees, contractors and associates are obliged to respect the confidentiality of any personal information held by us.
Links to other sites
We provide links to web sites outside of our web sites, as well as to third party web sites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our web site. Before disclosing your personal information on any other web site, we advise you to examine the terms and conditions of using that web site and its privacy statement.
Problems or questions
Further Privacy Information
Updated 21 June 2021