Description

Escape Measurement Mayhem

Get real help with these challenges:

• your training programs lack focus
• you want to evaluate training impact but don’t know where to begin
• you are confused by the plethora of methods and techniques available
• you don’t have a background in finance or measurement
• your clients are demanding proof that your programs make a difference
• the executive are wanting to reduce your training budget

Who Uses this Guide?

Anyone involved in designing, delivering, managing and evaluating training programs, including:

• Trainers/Facilitators
• Training and Learning Managers
• T&D Consultants
• Human Resource Managers
• Human Resource Consultants
• Performance Improvement Managers
• Program Managers

Easy to Use

These training evaluation tools are especially designed for practitioners who:

• are not comfortable with financial calculations
• have limited technical expertise in evaluation methods
• are short on time

Proven Evaluation Approach

Using this guide, you will be able to:

• develop training metrics that get widespread support
• select the right training evaluation method for your situation
• measure impact at one or more levels
• evaluate both internal and external training programs
• apply a simple yet powerful training impact model

End-to-End Solution

Step by step, this guide will show you how to:

• collect useful evaluation data without breaking the budget
• isolate the impact of non-training factors on performance
• measure and report the “intangible” benefits of training
• accurately calculate training program costs
• convert benefits to monetary values
• use training evaluation results to improve future programs

Comprehensive Learning

• use the discipline of project management to get results
• build effective teams for workplace change
• create an effective communication plan
• use performance measures to gain credibility
• delegate responsibility so that people will act
• make training a positive impact
• progress stuck teams
• motivate people to change

Comprehensive Evaluation Tools

The included training impact evaluation tools will help you:

• select the most appropriate evaluation method for your circumstances
• measure and report the impact of training programs in both financial and non-financial terms
• decide when it is useful and meaningful to isolate the impact of training using simple rules

Enhance Your Credibility

• Build a benefits case based on solid data from multiple sources.
• Deliver professionally-presented reports that convince the executive.
• Place your training programs on a steady path of continuous improvement.

Evaluate Both Benefit Types

Use this toolkit to calculate and report both financial and non-financial benefits:

Financial Benefits

• Benefit to Cost Ratio (BCR)
• Return on Investment (ROI)
• Payback Period
• Net Present Value (NPV)

Non-Financial Benefits

• Productivity
• Efficiency
• Quality
• Customer satisfaction, etc

Immediate Practical Application

Start using the comprehensive set of reusable tools and templates straight away.

Each template is in the familiar Microsoft Word and Excel format and is fully customizable. Practical tools that you can use time and again include:

• planning and stakeholder communication templates
• data collection forms for each evaluation level
• participant skill assessment forms
• charting and analysis worksheets for both financial and non-financial data
• reporting templates for reporting results persuasively and professionally

and more …

Practical Real-Life Examples

• Use the ready-to-go templates for every phase of your evaluation and reporting activities.
• Forms and worksheets are populated with working examples that you can follow before you enter your own data.

+PLUS: Purchasers of this guide can download a complimentary copy of the customizable and reusable template pack that contains all of the forms and worksheets featured in the guide.

Go to the next level with your training design and delivery

Want to measure the impact of training and improve the effectiveness of your programs? Check out Leslie Allan’s From Training to Enhanced Workplace Performance. This expanded resource kit is packed with ideas, tools and templates for implementing effective organizational learning. The Training Evaluation Toolkit forms Chapters 8 to 14 of this larger toolkit.