Leslie Allan’s blog featuring news, articles and tips on all aspects of improving organizational performance through effective leadership, driving change and enhancing employee capabilities.

  • Project Management Glossary

    Project Management Glossary

    A list of definitions for the most common project management terms Project Management Terms and Definitions The world of project management can be bewildering to those new to the discipline. As with any specialist area, technical terms and jargon blossom in number over the years. Here is a list of the more common project management terms and their meanings. Term Description ADBTI Analyze, Design, Build, Test and Implement – a model used for the development of business solutions and software. ADDIE Analyze, Design, Develop, Implement, and Evaluate – the Instructional Systems Design (ISD) model for creating training programs. Agenda Notice…

  • Project Change Control

    Project Change Control

    The lack of proper project change control is where many projects go off the rails. The Importance of Change Management The lack of proper project change control is where many projects go off the rails. The reason for change can come from anywhere. There may be a change in legislation, a critical supplier may have gone into liquidation or there may have been an organizational restructure. Any of these may necessitate a change in the solution design, resourcing or scope. Added to this is pressure on the project team to add features and enhancements not planned in the original project…Read More »

  • Project Quality Management

    Project Quality Management

    How can you guarantee that your project will meet project stakeholders’ quality standards? Setting Quality Standards The initiators and sponsors of a project usually have some idea of the quality they expect from the project outputs. Should the paint on the new model car last 10 years or 20 years? Are spelling errors in the new procedures allowable? To avoid disappointment, these quality requirements should be documented in the project Quality Management Plan and agreed at the outset by the project sponsor, client and Project Manager. Achieving the quality outcomes agreed then becomes the responsibility of the Project Manager. The…

  • Project Issues Management

    Project Issues Management

    Managing project issues as they arise is an important task in any project, large or small. Managing Project Issues Managing project issues as they arise is an important task in any project, large or small. Some events happen that were not anticipated and these could jeopardize your project. Project issues could include: key stakeholders are not available during requirements gathering specialist project personnel are diverted to another project bad weather delays an installation a service provider goes into liquidation Keeping in close contact with key stakeholders and meeting regularly with your project team members will keep you abreast of issues…Read More »

  • Project Resource Management

    Project Resource Management

    Bringing projects in on time and within budget depends on the effective management of project resources. Managing Project Resources Effectively Managing project resources is a critical part of any project. If you run out of money, you will miss one of the most important success criteria for any project; being on budget. And blowing your budget will also most likely impact the other two success measures: being on time and on scope. Effective resource management begins early with reasonable estimates of the material, infrastructure and labor required to achieve the project outcomes. Gather as many experts as you can in…Read More »

  • Project Task Management

    Project Task Management

    Project outcomes are achieved through a variety of people exerting effort in many specific tasks. Creating a Project Schedule Every project delivers its outputs through people doing things – whether the output is a building, new procedures, an upgraded accounting system or a training package. The larger the project, the greater the variety of generalists and specialists involved and the more complex the interactions between them. Effective project task management involves the Project Manager in coordinating the activities of all of the players so that people are doing the right things at the right time and with the right equipment.…Read More »

  • Evaluating Training Effectiveness

    Evaluating Training Effectiveness

    How do you know when your training program has created a real impact for your people and your business? Why Measure Training Effectiveness? Measuring the effectiveness of training programs consumes valuable time and resources. As we know all too well, these things are in short supply in organizations today. Why should we bother? Many training programs fail to deliver the expected organizational benefits. Having a well-structured measuring system in place can help you determine where the problem lies. On a positive note, being able to demonstrate a real and significant benefit to your organization from the training you provide can…Read More »

  • Teams in Change Programs

    Teams in Change Programs

    Change program success depends increasingly on people working collaboratively within teams. Team Types in Change Programs You may be using teams in designing and implementing your change initiative. Or your organizational change program may be tasked with setting up teams of one description or another. Which of the following kinds of teams are you currently involved with? management decision-making cross-functional or functional improvement teams autonomous work teams project teams Whichever team types you are involved with, there are a number of considerations in making sure that your team setup and development activities are successful. Team Setup Team size is important.…Read More »

  • Leslie Allan’s Training Tip #8

    Leslie Allan’s Training Tip #8

    Training Tip #8: Write learning outcomes that describe expected trainee behavior, not trainer actions or training content. What does this tip mean to you? How can you apply this tip to your training program design? What would you add to this tip to make it more helpful?

  • Diagnosing Poor Work Performance

    Diagnosing Poor Work Performance

    There are many causes of poor employee performance. Improper diagnosis without the right tool wastes a lot of time and resources. Employee Performance Diagnostic Tool One of the most difficult jobs for a manager is dealing with poor employee performance. For some managers, this is the most hated aspect of their job. However, wherever poor work performance is not properly diagnosed and confronted, the costs are great in lost productivity, rising customer complaints and lost profits. The simple employee performance diagnostic tool below can assist managers in better uncovering the causes of poor performance and managing employee performance issues. The…Read More »